Refund & Return

At CreativeHouse, we take great pride in the quality of our products and strive to ensure that every item you receive meets the highest standards and durability. However, we understand that there may be circumstances where a return or refund is necessary,we are here to assist you with a fair and efficient return process.

1. Warranty & Product Quality Assurance

We stand by the quality of our products, which is why we offer a minimum warranty period of 6 to 12 months on all items. In the rare event that a product has manufacturing defects, we are committed to finding a solution that best serves our customers.

2. Return Eligibility

To ensure a smooth return process, please note the following conditions:
✔️ The product must be unused, undamaged, and in its original packaging, exactly as received.
✔️ Returns are only accepted for items with factory defects—we take extra care to prevent such occurrences, but we are always ready to assist if they arise.
✔️ The return request must be submitted within 14 days of delivery.

3. How to Initiate a Return

If you receive a product with a factory defect, please contact us within 14 days of delivery at
📧[email protected] or
📞 (083) 473 1966
Our team will guide you through the return process and provide the necessary support to resolve the issue. 4. Refund Processing

We process refunds promptly to ensure a smooth experience for our customers:
• Card payments: Refunds will be issued back to the original payment method within 3 to 5 business days, depending on your bank’s processing time.
• Cash payments: Refunds will be returned in cash, following verification of the returned product.

At CreativeHouse, we value your trust and strive to make every shopping experience seamless and enjoyable. If you have any questions or require further assistance, our friendly support team is always available to help.

Thank you for choosing CreativeHouse—where quality, style, and customer satisfaction come first.